Home Care and Live-in Care Services
At Primacy Care we work alongside individuals and families to create personalised care plans to enable individuals to remain in their own home.
Our Home Care Services
Personal care involves all aspects of daily living which can include support with oral care, bathing/showering or bed baths, toileting; changing continence pads, helping onto the toilet/commode or using a bed pan. Help with catheter or stoma bags can also be given. Other forms of personal care are dressing/undressing, putting on compression stockings, applying creams, nail and hair care. All will be carried out with care and respect for your dignity.
Domestic duties caters to the help you need around your home. Examples are food preparations and the cooking of breakfast, lunch and dinner, making hot drinks and the prompting of taking medication where required. Also included could be light household tasks such as changing beds, laundry/ironing, changing and taking out the bins, dusting, vacuuming and the washing up. This support is there to ensure good hygiene throughout the home.
Night sitting provides care services throughout the night if required. These take the form of night sleeps, where the carer sleeps over night in your home from 10pm to 8am for peace of mind, and waking nights, where the carer is awake and on duty throughout the night from 10pm to 8am
Shopping calls or running errands can offer peace of mind for those that struggle to get out and about. Carers can either go on your behave to get your weekly essentials or they can take you to the shop. Carers can also pick up packages, post letters and collect prescriptions on your behalf.
Respite care can be arranged for family members to have a break. This could include providing care at short notice if a family member is unwell or covering for planned short breaks or holidays
Social calls are to encourage interaction, promote mental health and stimulation and to become more involved in the community. This could include going out for tea and cake, going to the local shops, getting involved in local craft or exercise classes or just being out in the fresh air. If getting out and about is a struggle, carers can offer a listening ear, watch tv with you, read to you or play a game of cards.
Wellbeing -
Excellent
Care and support -
Excellent
Leadership and management -
Excellent
Fully Regulated by CIW
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Our Approach
At Primacy Care we believe in the power of communication and the importance that our service users are fully heard. We understand that your life can change so our aim is to respond and adapt your care plan to your change in circumstances. Once every 3 months we will carry out reviews on your care plan, to ensure we capture any changes in your needs and amend the care plan accordingly.
Reviews
Primacy Care has a Review Score of 9.5 (9.545) out of 10 on www.homecare.co.uk
Review from F C (Daughter of Client)
The caring staff at Primacy care are compassionate and respectful. They were excellent with my dad.
The office and support staff are supportive and flexible about adjusting rotas.
They are good at keeping in touch and respond promptly to emails and phone calls.
Review from Paul B (Client)
I have been having excellent care from the carers and office staff, nothing is too much trouble for them, they are in my opinion a real 5-star company where the client comes first every time, thanks so much Primacy.
Review from Stephanie P (Daughter-in-law of Client)
My father-in-law receives absolutely wonderful care from all the carers they are extremely kind, friendly and respectful to him and to all our family. We are extremely grateful for all they do for our family.