Our services
Home Care Services
At Primacy Care we work alongside individuals and families to create personalised care plans to enable individuals to remain in their own home.
Our Personal Care Services
Personal Care
Personal care involves all aspects of daily living which can include support with oral care, bathing/showering or bed baths, toileting; changing continence pads, helping onto the toilet/commode or using a bed pan. Help with catheter or stoma bags can also be given. Other forms of personal care are dressing/undressing, putting on compression stockings, applying creams, nail and hair care. All will be carried out with care and respect for your dignity.
Personal care involves all aspects of daily living which can include support with oral care, bathing/showering or bed baths, toileting; changing continence pads, helping onto the toilet/commode or using a bed pan. Help with catheter or stoma bags can also be given. Other forms of personal care are dressing/undressing, putting on compression stockings, applying creams, nail and hair care. All will be carried out with care and respect for your dignity.
Domestic Duties
Domestic duties caters to the help you need around your home. Examples are food preparations and the cooking of breakfast, lunch and dinner, making hot drinks and the prompting of taking medication where required. Also included could be light household tasks such as changing beds, laundry/ironing, changing and taking out the bins, dusting, vacuuming and the washing up. This support is there to ensure good hygiene throughout the home.
Domestic duties caters to the help you need around your home. Examples are food preparations and the cooking of breakfast, lunch and dinner, making hot drinks and the prompting of taking medication where required. Also included could be light household tasks such as changing beds, laundry/ironing, changing and taking out the bins, dusting, vacuuming and the washing up. This support is there to ensure good hygiene throughout the home.
Night Sitting
Night sitting provides care services throughout the night if required. These take the form of night sleeps, where the carer sleeps over night in your home from 10pm to 8am for peace of mind, and waking nights, where the carer is awake and on duty throughout the night from 10pm to 8am
Night sitting provides care services throughout the night if required. These take the form of night sleeps, where the carer sleeps over night in your home from 10pm to 8am for peace of mind, and waking nights, where the carer is awake and on duty throughout the night from 10pm to 8am
Shopping
Shopping calls or running errands can offer peace of mind for those that struggle to get out and about. Carers can either go on your behave to get your weekly essentials or they can take you to the shop. Carers can also pick up packages, post letters and collect prescriptions on your behalf.
Shopping calls or running errands can offer peace of mind for those that struggle to get out and about. Carers can either go on your behave to get your weekly essentials or they can take you to the shop. Carers can also pick up packages, post letters and collect prescriptions on your behalf.
Respite Care
Respite care can be arranged for family members to have a break. This could include providing care at short notice if a family member is unwell or covering for planned short breaks or holidays
Respite care can be arranged for family members to have a break. This could include providing care at short notice if a family member is unwell or covering for planned short breaks or holidays
Social Calls
Social calls are to encourage interaction, promote mental health and stimulation and to become more involved in the community. This could include going out for tea and cake, going to the local shops, getting involved in local craft or exercise classes or just being out in the fresh air. If getting out and about is a struggle, carers can offer a listening ear, watch tv with you, read to you or play a game of cards.
Social calls are to encourage interaction, promote mental health and stimulation and to become more involved in the community. This could include going out for tea and cake, going to the local shops, getting involved in local craft or exercise classes or just being out in the fresh air. If getting out and about is a struggle, carers can offer a listening ear, watch tv with you, read to you or play a game of cards.
Our Approach
Our person centered approach means we work with each service user in delivering the right care for your needs.
We do this right at the start, where it is standard practice for one of our management team to visit each service user beforehand to be able to understand what your needs are and what you would like help with. Care plans are written within 7 days unless the service user unavailable to meet, for example if in hospital or the service user needed urgent care. We would then use our rapid response team to deliver care until a care plan is written.
At Primacy Care we believe in the power of communication and the importance that our service users are fully heard. We understand that your life can change so our aim is to respond and adapt your care plan to your change in circumstances. Once every 3 months we will carry out reviews on your care plan, to ensure we capture any changes in your needs and amend the care plan accordingly.
At Primacy Care we believe in the power of communication and the importance that our service users are fully heard. We understand that your life can change so our aim is to respond and adapt your care plan to your change in circumstances. Once every 3 months we will carry out reviews on your care plan, to ensure we capture any changes in your needs and amend the care plan accordingly.
Testimonials
"I have been delighted with the standard of care my husband has received to date and the trouble taken to meet his particular needs.
Thank you too for the prompt response to any queries I have had."
Wife of service user
"My daughter's carer is wonderful. She is trustworthy and reliable and I feel rest assured that my daughter is being looked after by someone who treats her like she's her own family."
Mother of service user
"Primacy Care is a lovely company to work for. Management are amazing and accommodating. It’s amazing to work for a company that is very flexible to suit me to work whilst studying in uni."
Member of Care staff
Primacy Care is all about you
Get in touch today
Primacy Care puts you and your care needs first, by working with you to create a personalised home care plan that suits your requirements and timeline